Nguyen Trung Kien is a local tour guide in Vietnam. He knows all the best spots and his job is to show those to visitors from all over the globe. "Working with different people from different cultures and with different mind-sets requires me to be flexible and full of energy for the whole trip." In this interview, Kien shared with us his experience working with ASIA DMC and his tips to travel during high-season.
Q) How did you begin your journey as a tour guide?
I began my journey as a tour guide because of my passion to find out more about different people and places. Since I was a kid, I always wanted to travel – to see different places, enjoy new scenery and experiences. So I decided to become a tour guide as the perfect way to satisfy my passion.
Q) Working with tourists can be challenging. What keeps you doing it, and what is the most rewarding part of the job?
Well, working with different people from different cultures and with different mind-sets requires me to be flexible and full of energy for the whole trip. However, this is never really an issue since I am passionate about my work. I never really “work” because I enjoy it so much. I think there is nothing worse than having to wake up every morning to do something you don't even care about, so from the very beginning of my career I knew that I would try my best to follow my passion.
I love introducing my guests to our country’s most beautiful attractions, our glorious history, diverse culture and amazing people. And by exchanging information with my guests, I can also learn more about different cultures.The most rewarding thing about my job is my guests’ satisfaction and seeing the smiles on their faces at the end of the trip.
Q) Do you have one standout highlight of your time as a tour guide with ASIA DMC?
Having worked for ASIA DMC for almost 12 years, I have so many standout highlights - not only with my clients, but also with our partners and my colleagues. So it’s really hard for me to choose just one – and I think it would be the same for my colleagues.
Q) What are your top tips for anyone visiting Vietnam in the high season?
All the destinations and tours organised through ASIA DMC are truly worth the effort because our product and operations teams have created itineraries that feature the best attractions and tell you about our culture. However, during the high season when there are festivals or holidays, large crowds are unavoidable in some must-see sites. Being a local guide, I must find solutions for that, such as advising our guests to visit the main attractions early, before the crowds arrive.